Fraserway - Voorwaarden

Fraserway

Availability:

Every effort is made to ensure that the vehicle reserved will be available. However, if due to unavoidable circumstances the reserved vehicle is not available, Fraserway RV Rentals reserves the right to substitute that vehicle with another of equal or greater value at no additional cost to the customer. Any subsequent expenses (additional ferry costs, gasoline, etc.) are the sole responsibility of the renter.

Changes and Cancellation Charges:

Individual Reservation 15% of rental charges, minimum charge $ 150, any time after confirmation.
One-way rentals $ 200 in addition to applicable fee.
15 to 45 days prior to departure 30% of rental charges, minimum charge $ 500.
Less than 15 days prior to departure 90% of rental charges, minimum charge $1,000.
Departure day and no show 100% of rental charges.

Changes
Any time $ 50 each
All changes and cancellation charges are subject to taxes.

Cleaning of Vehicles:

All vehicles must be clean inside when returned. This includes kitchen, bathroom and living areas. A charge of $40 per hour for cleaning will be applied for those vehicles returned in an unsatisfactory state. Vehicle holding tanks requiring dumping by Fraserway staff will result in a $25 service charge. Outside washing is not required (except when returning to the Whitehorse Station, where it is mandatory), unless the check-in procedure cannot be performed due to dirt on the vehicle. We recommend that "Northern Travelers" wash the vehicle prior to returning it to the rental station to avoid potential delays upon check-in.

Currency:

All rates and quotes are in Canadian dollars.
Driver's license requirements a valid driver's license from the country of residence is mandatory. Drivers must be 21 years or older. An international driver's license is recommended but is only valid in combination with the national driver's license.

Drop off:

Monday to Saturday, 9am to 12noon (inspection ready). Sufficient time should be allowed for
packing suitcases and cleaning vehicles. There will be a $30.00 charge per hour if the vehicle
is overdue without Fraserway's permission. Rental extensions must have prior approval from
Fraserway RV Rentals.

Early return:

Fraserway RV Rentals will not pay any refunds for rentals returned prior to the arranged drop off date. Express Check in (see Fraserway.com)

Fuel:

The vehicles are provided to the renter with a full tank of gasoline (or diesel) and must be returned with a full tank.

Northern Travel:

Traveling to the Yukon, NWT, Nunavut or Alaska (U.S.) is permitted when disclosed in advance.

Payments by clients:

Fraserway RV Rentals will accept the following methods of payment for additional charges paid directly by the renter:

Visa
MasterCard
American Express
Traveler's Cheques
Canadian dollars

Pick Up:

Vehicles can be collected at our rental stations from Monday to Saturday between 9am and 3pm local time.

Proof Read Brochure Pages:

Fraserway will proof read the brochure pages pertaining to our product; however, we can not be held responsible for any grammatical, or printing errors in the final document. In the case of such an error, the terms outlined and negotiated with the designated product manager will always prevail.

Refund/Repairs:

All replacement parts or repairs in excess of $50.00 require prior authorization from Fraserway RV. Please note that refunds can only be made upon presentation of a proper receipt. Malfunctions of the air-conditioning systems, microwave ovens, radios and cruise controls are not considered breakdowns and no compensation will be given.

Travel Restrictions:

Travel into Mexico is prohibited.
Travel in Death Valley, California, is prohibited between June 1 and August 31.
Non-public roads and off-road driving is prohibited at all times.
No parking in downtown Montreal and New York at all times.
RV's must not be left unattended by renter in Montreal, Quebec City, Ottawa or New York City due to risk of theft.

Security Deposit:

An imprint of a major credit card (Visa, MasterCard or American Express) is required while the vehicle is rented. No cash rentals allowed. In case when the CDR Insurance is not purchased, Fraserway reserves the right to block the full amount of the deductible on the customer's credit card Fraserway RV Rentals, Rental Program 2009 Page 17.

Suitcase Storage:

Fraserway RV Rentals offers free storage of luggage at owner's risk.

Traffic Violations:

The renter of the vehicle will be responsible for all fines resulting from traffic violations (including parking tickets) during the time of the rental. As a courtesy, Fraserway will ensure that tickets and fines are paid in timely fashion if the renter provides the ticket and payment. Should any tickets or fines go unpaid, Fraserway reserves the right to charge a $25.00 administration fee in addition to the amount of the fine. All fees will be charged to the renter's credit card.

Transfers:

Fraserway RV Rentals offers free transfers to/from international airports, hotels in the vicinity of the airports, as well as hotels downtown.

NOTE: No transfers provided after 1:00 p.m.

Pets:

On request only.